Our privacy policy explains what happens to your information when you visit our website or work with us. We’re an SEO agency, and just like we’re upfront with clients about their campaigns, we want to be upfront about this too.
By using our site or working with us, you’re agreeing to what’s laid out in this privacy policy. If anything here doesn’t make sense, just ask us directly through our contact page.
What our privacy policy covers
When you fill out a contact form, reach out to us, or become a client, we collect basic things like your name, email, phone number, and company details. We also pick up some general website usage data, like which pages you visited and how you found us.
If you become a client, we’ll also have records of our conversations and any billing information, though payments themselves are processed securely through third-party providers, not stored by us directly.
How we use your information
Simple version: we use your information to actually help you. That means responding to your inquiries, sending you SEO reports if you’re a client, and occasionally letting you know about something relevant to your business.
We don’t sell your information under any circumstances. We don’t rent it out to other companies either. It stays with us and the few trusted service providers we work with to keep things running, like our hosting and email tools.
Cookies and this privacy policy
Our website uses cookies, the small files that help track how visitors use the site. They help us understand what’s working and what isn’t. You can turn these off in your browser if you’d rather not have them, though some parts of the site might not work as smoothly without them.
We also use Google Analytics to get a general sense of how people find and use our site. You can read more about how Google handles data in their own privacy policy.
Keeping your data safe
We take reasonable steps to protect your information from getting into the wrong hands. That said, nothing sent over the internet is ever completely guaranteed safe, so we can’t promise perfection, just that we take it seriously.
For more general guidance on how businesses should handle personal data, the Federal Trade Commission has useful resources worth checking out.
Your rights under this privacy policy
Depending on where you’re located, you may be able to ask us what information we have on you, request that we correct it, ask us to delete it, or opt out of any marketing emails. Just reach out through our contact page and we’ll sort it out.
Changes to this privacy policy
Every so often we might need to update this privacy policy, whether because of new laws or changes in how we operate. When we do, we’ll update the date on this page so you know something changed.
Questions about our privacy policy
If anything here raises a question, don’t hesitate to reach out through our contact page. You can also learn more about our approach on our about us page. We’d rather explain things clearly than leave you guessing, that’s the whole point of how we run this SEO agency.
Working with us also means understanding our terms of service, which cover the details of how our SEO agency operates day to day.